Contact Us

We'd Love to Hear From You

Thank you for shopping with BotaniqueVase.

Whether you have questions about a product, your order, shipping, returns, or simply need assistance choosing the perfect vase, our support team is always happy to help.

Customer Support

Website
BotaniqueVase.store

Email
support@BotaniqueVase.store

Phone
(705) 876-1306

Business Address
4010 Av. Montrose
Westmount, QC H3Y 2A4
Canada

Customer Service Hours

Monday – Friday
9:00 AM – 6:00 PM (EST)

Saturday
10:00 AM – 4:00 PM (EST)

Sunday & Holidays
Closed

Need Help With?

Our support team can assist you with:

Order status and tracking
Shipping information
Product recommendations
Returns & refunds
Damaged or incorrect items
Payment questions
General inquiries

Shipping Information

We proudly provide Free Worldwide Shipping on every order.

Estimated delivery time is 7–10 business days, depending on your destination.

Returns

If you're not completely satisfied with your purchase, you may return it within 30 days of delivery for a free return and refund, subject to our Return & Refund Policy.

We're Here for You

At BotaniqueVase, your satisfaction is our priority. Every inquiry is handled with care, professionalism, and a commitment to providing the best possible customer experience.

We look forward to helping you create beautiful spaces filled with timeless floral elegance.